Retail · DTC apparel
Customer Support Triage
Cut first-response time from 6h → 4 min on 70% of tickets.
Three anonymized Ollo deployments. Vertical, agent type, and the one-line outcome — the shape of what you'd ship, not the marketing pitch.
Cut first-response time from 6h → 4 min on 70% of tickets.
Replaced a part-time VA; 38 qualified leads/week, zero drop.
Captured $14k/quarter of jobs that previously went to voicemail.